{"id":2175,"date":"2023-04-30T06:58:57","date_gmt":"2023-04-30T06:58:57","guid":{"rendered":"https:\/\/jaagravii.com\/?page_id=2175"},"modified":"2026-08-30T23:13:38","modified_gmt":"2026-08-30T20:13:38","slug":"faq","status":"publish","type":"page","link":"https:\/\/jaagravii.com\/tr\/faq\/","title":{"rendered":"SIK\u00c7A SORULAN SORULAR"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2175\" class=\"elementor elementor-2175\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b3e2e9 e-flex e-con-boxed e-con e-parent\" data-id=\"2b3e2e9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-17e19d2 elementor-widget elementor-widget-ideapark-accordion\" data-id=\"17e19d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ideapark-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"c-ip-accordion\">\n\t\t\t<div class=\"c-ip-accordion__wrap\">\n\t\t\t\t<div class=\"c-ip-accordion__list\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t<a class=\"c-ip-accordion__link js-accordion-title\" href=\"\" onclick=\"return false;\"><div class=\"c-ip-accordion__header\">Showroomunuz var m\u0131?<i class=\"ip-plus_big c-ip-accordion__arrow\"><\/i><\/div><\/a>\t\t\t\t\t\t<div class=\"c-ip-accordion__content entry-content\"><p>Bebek\u2019te bulunan showroomumuzu +90 (545) 869 62 22\u2019yi arayarak randevu ile ziyaret edebilirsiniz.<\/p><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t<a class=\"c-ip-accordion__link js-accordion-title\" href=\"\" onclick=\"return false;\"><div class=\"c-ip-accordion__header\">Kargo takip numaram\u0131 nereden \u00f6\u011frenebilirim?<i class=\"ip-plus_big c-ip-accordion__arrow\"><\/i><\/div><\/a>\t\t\t\t\t\t<div class=\"c-ip-accordion__content entry-content\"><p>Kargo takip numaran\u0131z\u0131 sipari\u015finizi tamamlad\u0131ktan 3 ila 7 i\u015f g\u00fcn\u00fc i\u00e7inde bizlerle <a href=\"mailto:hello@jaagravii.com\">hello@jaagravii.com<\/a> e-posta adresimiz \u00fczerinden ileti\u015fime ge\u00e7erek \u00f6\u011frenebilirsiniz.<\/p><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t<a class=\"c-ip-accordion__link js-accordion-title\" href=\"\" onclick=\"return false;\"><div class=\"c-ip-accordion__header\">De\u011fi\u015fim ve iade ko\u015fullar\u0131n\u0131z nedir?<i class=\"ip-plus_big c-ip-accordion__arrow\"><\/i><\/div><\/a>\t\t\t\t\t\t<div class=\"c-ip-accordion__content entry-content\"><p dir=\"ltr\">\u0130ade veya de\u011fi\u015fim taleplerinizi, \u00fcr\u00fcn teslimat\u0131ndan itibaren 24-48 saat i\u00e7inde mail ya da WhatsApp arac\u0131l\u0131\u011f\u0131yla taraf\u0131m\u0131za iletmeniz \u00f6nemlidir.<\/p><p dir=\"ltr\">Bu s\u00fcre\u00e7te, \u00fcr\u00fcn\u00fcn orijinal ambalaj\u0131n\u0131n de\u011fi\u015ftirilmemesi gerekmektedir. Bu durum, iade ve de\u011fi\u015fim i\u015flemlerinizin h\u0131zl\u0131 ve sorunsuz bir \u015fekilde ger\u00e7ekle\u015ftirilmesini sa\u011flamaktad\u0131r.\n\u0130ade ve de\u011fi\u015fim i\u015flemlerinde, kargo masraflar\u0131n\u0131n tamamen al\u0131c\u0131ya ait oldu\u011funu hat\u0131rlatmak isteriz.<\/p><p dir=\"ltr\">Talebinizi ilettikten sonra, \u00fcr\u00fcnlerinizi en ge\u00e7 14 i\u015f g\u00fcn\u00fc i\u00e7inde kargo ile taraf\u0131m\u0131za ula\u015ft\u0131rman\u0131z gerekmektedir. Kargomuz taraf\u0131m\u0131za ula\u015ft\u0131ktan sonra, iade i\u015fleminiz 15 i\u015f g\u00fcn\u00fc i\u00e7erisinde ger\u00e7ekle\u015ftirilecektir.<\/p><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t<a class=\"c-ip-accordion__link js-accordion-title\" href=\"\" onclick=\"return false;\"><div class=\"c-ip-accordion__header\">Sipari\u015fimi iptal edebilir miyim?<i class=\"ip-plus_big c-ip-accordion__arrow\"><\/i><\/div><\/a>\t\t\t\t\t\t<div class=\"c-ip-accordion__content entry-content\"><p>Herhangi bir sipari\u015finizi iptal etmek istedi\u011finizde <a href=\"mailto:hello@jaagravii.com\">hello@jaagravii.com<\/a> e-posta adresine sipari\u015f numaran\u0131z\u0131 ve iptal talebinizi bildirerek iptal i\u015flemini ger\u00e7ekle\u015ftirebilirsiniz. E\u011fer sipari\u015finiz \u201cKargoya Verildi\u201d durumundaysa sipari\u015finizin iptali m\u00fcmk\u00fcn de\u011fildir. Bu durumda ancak iade veya de\u011fi\u015fim sa\u011flayabilirsiniz.<\/p><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t<a class=\"c-ip-accordion__link js-accordion-title\" href=\"\" onclick=\"return false;\"><div class=\"c-ip-accordion__header\">Hediye paketi yapabilir misiniz?<i class=\"ip-plus_big c-ip-accordion__arrow\"><\/i><\/div><\/a>\t\t\t\t\t\t<div class=\"c-ip-accordion__content entry-content\"><p>Sipari\u015finizi tamamlad\u0131ktan sonra <a href=\"mailto:hello@jaagravii.com\">hello@jaagravii.com<\/a> e-posta adresinden bize sipari\u015f numaran\u0131z\u0131 ve varsa iletmek istedi\u011finiz notu ileterek hediye paketi talep edebilirsiniz. Bize ula\u015ft\u0131\u011f\u0131n\u0131z takdirde size mutlaka yard\u0131mc\u0131 olaca\u011f\u0131z.<\/p><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t<a class=\"c-ip-accordion__link js-accordion-title\" href=\"\" onclick=\"return false;\"><div class=\"c-ip-accordion__header\">\u00dcr\u00fcn\u00fcm kullan\u0131rken k\u0131r\u0131ld\u0131 ne yapabilirim?<i class=\"ip-plus_big c-ip-accordion__arrow\"><\/i><\/div><\/a>\t\t\t\t\t\t<div class=\"c-ip-accordion__content entry-content\"><p dir=\"ltr\">\u00dcr\u00fcn\u00fcn\u00fcz\u00fcn foto\u011fraflar\u0131yla birlikte <a href=\"mailto:hello@jaagravii.com\">hello@jaagravii.com<\/a> adresinden bize ula\u015fabilirsiniz.<\/p><p dir=\"ltr\">Ustalar\u0131m\u0131z hasar\u0131 de\u011ferlendirerek onar\u0131m\u0131n m\u00fcmk\u00fcn olup olmad\u0131\u011f\u0131n\u0131 bize bildirir.<\/p><p dir=\"ltr\">Kullan\u0131c\u0131 kaynakl\u0131 hasarlarda, i\u015flemin kapsam\u0131na g\u00f6re bir bak\u0131m \u00fccreti talep edilebilir.<\/p><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t<a class=\"c-ip-accordion__link js-accordion-title\" href=\"\" onclick=\"return false;\"><div class=\"c-ip-accordion__header\">Jaagravii\u2019lerimin bak\u0131m\u0131 m\u00fcmk\u00fcn m\u00fc?<i class=\"ip-plus_big c-ip-accordion__arrow\"><\/i><\/div><\/a>\t\t\t\t\t\t<div class=\"c-ip-accordion__content entry-content\"><p dir=\"ltr\">Evet m\u00fcmk\u00fcn. Kullan\u0131c\u0131 kaynakl\u0131 herhangi bir durumda \u00fcr\u00fcnlerin hasar\u0131na g\u00f6re ustalar\u0131m\u0131zdan geri d\u00f6n\u00fc\u015f al\u0131p hasara ba\u011fl\u0131 olarak, gerekirse sizlerden belli bir fiyat aral\u0131\u011f\u0131nda bak\u0131m \u00fccreti tahsil edilerek \u00fcr\u00fcn\u00fcn tamirini ve bak\u0131m\u0131n\u0131 sa\u011flamaktay\u0131z. <a href=\"mailto:hello@jaagravii.com\">hello@jaagravii.com<\/a> e-posta adresimizden bizlerle ileti\u015fime ge\u00e7ebilirsiniz.<\/p><p dir=\"ltr\">Duruma g\u00f6re \u00fcr\u00fcn\u00fcn yenisi ile de\u011fi\u015fimi de sa\u011flanmaktad\u0131r.<\/p><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t<a class=\"c-ip-accordion__link js-accordion-title\" href=\"\" onclick=\"return false;\"><div class=\"c-ip-accordion__header\">\u0130ndirim yapabiliyor musunuz?<i class=\"ip-plus_big c-ip-accordion__arrow\"><\/i><\/div><\/a>\t\t\t\t\t\t<div class=\"c-ip-accordion__content entry-content\"><p>\u0130ndirim sezonlar\u0131m\u0131z d\u0131\u015f\u0131nda indirim yapam\u0131yoruz.<\/p><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t<a class=\"c-ip-accordion__link js-accordion-title\" href=\"\" onclick=\"return false;\"><div class=\"c-ip-accordion__header\">Ki\u015fiye \u00f6zel tasar\u0131m yap\u0131yor musunuz?<i class=\"ip-plus_big c-ip-accordion__arrow\"><\/i><\/div><\/a>\t\t\t\t\t\t<div class=\"c-ip-accordion__content entry-content\"><p dir=\"ltr\">10 g\u00fcn bekleme s\u00fcresi ile bizlerle Whatsapp ve ya <a href=\"mailto:hello@jaagravii.com\">hello@jaagravii.com<\/a> e-posta adresimizden ula\u015ft\u0131\u011f\u0131n\u0131z takdirde mevcut \u00fcr\u00fcnlerimiz i\u00e7erisinde, de\u011fi\u015fikli\u011fi m\u00fcmk\u00fcn olan \u00fcr\u00fcnlerimiz i\u00e7in renk de\u011fi\u015fikli\u011fi, maden de\u011fi\u015fikli\u011fi, isim veya tarih yazmak gibi \u00f6zel istekleri \u0130ste\u011fe ba\u011fl\u0131 fiyatlar\u0131 size iletip, onaylad\u0131\u011f\u0131n\u0131z taktirde i\u015flemi ger\u00e7ekle\u015ftirebiliriz.<\/p><p dir=\"ltr\">\u00d6zel sipari\u015f \u00fcr\u00fcnlerde iade ve de\u011fi\u015fim yap\u0131lmamaktad\u0131r.<\/p><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t<a class=\"c-ip-accordion__link js-accordion-title\" href=\"\" onclick=\"return false;\"><div class=\"c-ip-accordion__header\">Size nereden ula\u015fabiliriz?<i class=\"ip-plus_big c-ip-accordion__arrow\"><\/i><\/div><\/a>\t\t\t\t\t\t<div class=\"c-ip-accordion__content entry-content\"><p>Bize +90 (545) 869 62 22 numaras\u0131n\u0131 arayarak veya <a href=\"mailto:hello@jaagravii.com\">hello@jaagravii.com<\/a>. Our working hours are Monday to Friday, 10:00\u201318:00 (GMT+3).<\/p><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Do you have a showroom? You are welcome to visit our showroom in Bebek, \u0130stanbul, by appointment. Please&hellip;<\/p>","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2175","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jaagravii.com\/tr\/wp-json\/wp\/v2\/pages\/2175","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jaagravii.com\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jaagravii.com\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jaagravii.com\/tr\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/jaagravii.com\/tr\/wp-json\/wp\/v2\/comments?post=2175"}],"version-history":[{"count":19,"href":"https:\/\/jaagravii.com\/tr\/wp-json\/wp\/v2\/pages\/2175\/revisions"}],"predecessor-version":[{"id":25060,"href":"https:\/\/jaagravii.com\/tr\/wp-json\/wp\/v2\/pages\/2175\/revisions\/25060"}],"wp:attachment":[{"href":"https:\/\/jaagravii.com\/tr\/wp-json\/wp\/v2\/media?parent=2175"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}